jaya90's Privacy Policy

1 Information We Collect

jaya90 may collect the following types of information to operate its services smoothly:

1.1 Registration and Identity Information

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Email address and mobile number
• Username and password (stored in encrypted form)
• National ID or passport details (where KYC verification is required)

1.2 Financial Information

• bKash, Nagad, Rocket, Upay or bank account numbers (for processing transactions)
• Deposit and withdrawal history
• Transaction date, amount, and method

1.3 Device and Usage Information

• IP address, browser type, and operating system
• Site visit time, page view history, and session duration
• Information collected through cookies and similar tracking technologies
• Gaming activity history and preferences

2 How We Collect Information

We collect your information in the following ways:

• Direct collection: When you register an account, fill out a form, or contact our support team.
• Automated collection: Through cookies, log files, and web beacon technology when you visit our website.
• Third parties: Through payment processors and identity verification service providers, where applicable.

3 Purpose of Using Information

jaya90 uses collected information only for the following purposes:

3.1 Service Operation and Improvement

• Creating, verifying, and managing accounts
• Processing deposits and withdrawals
• Awarding bonuses, promotions, and VIP rewards
• Technical improvement and maintenance of the platform

3.2 Security and Legal Compliance

• Detecting and preventing fraudulent activity
• Complying with anti-money laundering (AML) regulations
• Age verification (confirming 21+) and ensuring responsible gaming
• Cybersecurity and account protection

3.3 Communication and Support

• Providing customer service and resolving issues
• Sending important updates and security notifications
• Informing you about relevant promotional offers and bonuses (subject to your consent)

4 Cookie Policy

Our website uses cookies and similar technologies. Cookies are small text files stored in your browser. We use the following types of cookies:

4.1 Essential Cookies

These cookies are necessary for the core functionality of the website — such as maintaining login sessions, security verification, and saving form data. They cannot be disabled.

4.2 Functional Cookies

To remember your preferences and settings, such as language selection and gaming preferences.

4.3 Analytics Cookies

To understand how the site is used and to improve our services. This information is collected in fully anonymous form.

5 Information Sharing and Disclosure

jaya90 does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment processors: With bKash, Nagad, Rocket, Upay, and banking partners, solely to complete transactions.
• Technology service providers: Such as cloud hosting and cybersecurity companies, who are contractually bound to maintain confidentiality.
• Legal requirements: To comply with lawful requests from law enforcement agencies or court orders.
• Fraud prevention: With verification agencies to prevent fraudulent activity or money laundering.

Outside the cases above, we will not share your information with any third party without your explicit written consent.

6 Data Security Measures

To ensure the security of your information, we have adopted industry-standard technical and organizational measures:

• SSL/TLS encryption: All data exchanged between your browser and our servers is transmitted in encrypted form.
• Encrypted passwords: Passwords are never stored directly — only a one-way hash is kept.
• Two-factor authentication (2FA): An additional layer of security for your account.
• Secure data centers: Servers operated with 24/7 monitoring and access controls.
• Regular security audits: Periodic security assessments are conducted to identify vulnerabilities.
• Staff training: Employees are trained to follow data protection policies.

7 Data Retention Period

We retain your personal information only for as long as necessary. In general:

• Account information is retained for as long as the account remains active.
• Transaction records are retained for a set number of years in compliance with legal and financial regulations.
• Customer service conversations are kept for a set period after issue resolution for quality assurance purposes.
• After account closure, some information is retained as required by law to meet anti-money laundering (AML) requirements.

8 Your Rights

You have the following rights regarding your personal information:

• Right to access: The right to know what information we hold about you.
• Right to rectification: The right to request that incorrect or outdated information be updated or corrected.
• Right to erasure: The right to request deletion of your information in certain circumstances (except where legal obligations apply).
• Right to restrict processing: The right to request that processing of your information be limited in specific cases.
• Right to opt out of marketing: The right to unsubscribe from promotional communications at any time.

To exercise these rights, please contact us at the email address listed in the contact section below.

9 Protection of Minors

jaya90's services are intended for users aged 21 and above only. We do not intentionally collect personal information from anyone under the age of 21. Age is verified at the time of registration and confirmed through identity document checks where necessary.

If we become aware that information has been collected from a minor, it will be deleted immediately and the associated account will be closed.

10 International Data Transfers

Our services are designed for users in Bangladesh. For technical reasons, your information may be processed on servers located in other countries. In such cases, we ensure that:

• All parties involved adhere to standards equivalent to our privacy policy.
• Appropriate safeguards are in place for data transfers in accordance with international standards.
• Only the minimum information necessary to provide the service is transferred.

11 Changes to This Policy

jaya90 may update this privacy policy from time to time. For significant changes, we will:

• Publish a special notice on the website.
• Notify registered email addresses about the changes.
• Update the "Last Updated" date at the top of this page.

If you continue to use our services after changes are made, you will be considered to have consented to the revised policy. We therefore recommend reviewing this page regularly.

12 Third-Party Links

Our website may occasionally contain references to third-party websites. These external sites have their own privacy policies and we are not responsible for them. We recommend that you review the privacy policy of any third-party site before visiting it.

13 Contact Us

If you have any questions about this privacy policy or wish to exercise your rights regarding your information, please contact us: